Customer Reviews

"If you're deciding who to call for your fireplace, choose Eilay at Ohio Gas Fireplace. From the very first contact, Eilay was prompt, kind, and extremely communicative about the process, ordering, and realistic timelines…"

"I work for American Cancer Society and we provide free housing to cancer patients in active treatment at our Hope Lodge in Cleveland. The fireplace is a LOVED amenity and it had been out of service. Ohio Gas Fireplace re…"

"Unbelievable service! We had no idea how dangerous our situation was with an active gas leak, but Ohio Gas and Fireplace treated our safety like it was their own. They worked tirelessly — over 14 hours into the night for…"

"I do not write a lot of reviews. However, this one is earned. This company is a five star company with a people first vision. I am proud to say I selected them first and do not regret it. They came back to make sure ever…"

"Eli was very professional and quick. I needed my gas fireplace fixed and he found the problem immediately and went out of his way to fix the fireplace. Very reasonably priced too! I would highly recommend Ohio Gas Firepl…"

"Would highly recommend Eilay and his company. He explains everything thoroughly and was very knowledgeable. His work is meticulous and he and Juan did a fantastic job overall and cleaning up afterwards."

"I called three companies during my design phase, Eli won my business, hands-down. He provided options, educated me on why certain units would be better than others, and worked within my budget. Installation was fast and …"

"I can't say enough good things about this fireplace company. From start to finish, the process was seamless — clear communication, honest recommendations, and incredible attention to detail. You can tell they truly care …"

"I absolutely LOVE my firepit. Mr. Maman did a phenomenal job! First, he prepped the place, cleaning it and getting rid of past gunk. He painted the area before installing the electric fire, which gave it a nice final tou…"

"I had another service come out and pretend to fix my issue. I ended up calling Ohio Gas after the fireplace stopped working again two weeks later. They not only fixed the issue — but didn't charge me. Such an honest and …"

"Ohio Gas Fireplace is now my go-to for fireplace service. Another well-known shop could not offer a repair — Ohio Gas Fireplace diagnosed the issue properly and got everything working again, saving me from an unnecessary…"

"We moved to a new house and needed someone to inspect and clean the gas fireplace. After looking at reviews online, I noted all the great reviews and gave OGF a call. They scheduled me for a few days later — no real wait…"